Forming a committee to develop a social media strategy didn't seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company's 28,500 employees to begin to incorporate new practices, and wanted to demonstrate an alte... More »

Human Capital , Learning Technologies

Business Impact , E-Learning , Human Performance Improvement , Innovation , Social Learning

This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »

Learning & Development , Learning Technologies

Business Impact , Delivering Training , Designing Learning , Innovation , Managing Organizational Knowledge

In Spring 2008, our The Public Manager article reflected on the progress of e-government under the Bush Administration and what it portended for the future of the new administration beginning January 20, 2009. While many of the ... More »

Government , Learning Technologies

Change Management , Economy , E-Learning , Managing Organizational Knowledge , Social Learning , World Events

It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »

Human Capital , Learning & Development , Learning Technologies

Engagement , Global Workforce Development , Informal Learning , Integrated Talent Management , Leadership Development , Managing Organizational Knowledge , Measuring and Evaluating , Trends

InsideBest BB&T BJC Healthcare Cbeyond CIGNA Corporation Datatel Deloitte Touche Tohmatsu G4S Wackenhut Grant Thornton LLP Highmark Blue Cross Blue Shi... More »

Human Capital , Learning & Development , Learning Technologies

Business Impact , Economy , E-Learning , Human Performance Improvement , Innovation , Managing the Learning Function , Training and Development - General