Base of Support: Providing Participant Guides for Online Learning

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Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

Think Differently: Update Your Stats to Unlock Outcomes

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Daniel Forrester

It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »

Learning Gets Social

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Tony Bingham

The learning profession has a history of dancing around the subject of informal learning. You might think, "We've been talking about it forever and have even dabbled in it. Our worlds aren't crumbling. I am really busy and don't have the time or the energy to get involv... More »

Strategic Public Sector Learning and Development

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Jerry Ice

From fighting terrorism abroad to managing the economic recovery here at home, the U.S. government has taken on more new roles and responsibilities in recent years than ever before in its history. Thats translating into expanded... More »

The Non-Drowsy Virtual Classroom

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Nanette Miner

We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »