December 23, 2009 - by Nanette Miner
When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »
October 22, 2009 - by Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »
August 16, 2009 - by Tony Bingham
The learning profession has a history of dancing around the subject of informal learning. You might think, "We've been talking about it forever and have even dabbled in it. Our worlds aren't crumbling. I am really busy and don't have the time or the energy to get involv... More »
July 28, 2009 - by Jerry Ice
From fighting terrorism abroad to managing the economic recovery here at home, the U.S. government has taken on more new roles and responsibilities in recent years than ever before in its history. Thats translating into expanded... More »
July 23, 2009 - by Nanette Miner
We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »
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