Social Fresh

ASTD Staff

Named the number one social media blog in 2013 by Social Media Examiner, Social Fresh builds advanced social media training resources for social marketers. More »

Designing a Social Media Strategy to Fulfill Agency's Mission

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Ines Mergel

Social media applications have become acceptable communication and interaction channels in the public sector. Driven by online behavior of citizens, available social networking platforms, and the governments' need to become more participatory, transparent, and collabora... More »

How FEMA Drove 23,000 People to Join it's Online Community

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Joseph Porcelli

National preparedness is everyone's shared responsibility—not just government's. While the responsibility for coordinating and advancing national preparedness and enhancing resiliency falls on the Federal Emergency Management Agency's (FEMA) shoulders, every perso... More »

HowTo.gov Provides Government Tools to Engage Citizens Online

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Andrea Sigritz

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »