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Effective Engagement Strategies for an Increasingly Dispersed Workforce

Premium Content

Technological advances have made it easier for employees to work anytime, anywhere—making "work" something you do, rather than a place you go. Yet government managers still face challenges. Federal law requires agencies to permit telework "to the maximum extent p... More »

Act Like a Director

Premium Content

When directors and top managers step down, it may take some time to fill the vacated positions. In the meantime, agencies, programs, and departments need a leader. Often, an acting director will step in. At the U.S. National Arboretum, a 446-acre campus in Washington, ... More »

Project and Program Management Come into Their Own

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Kathryn Medina

In 2011, the Chief Human Capital Officers (CHCO) Council and OPM created a joint working group that focused on identifying and closing critical skill gaps in the federal government. The Government Accountability Office (GAO) had identified strategic human capital manage... More »

What Managers Can Learn From Team Sports

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It's more than teamwork. To keep workers performing and engaged, managers must emphasize responsibility, behavior, feedback, measurable goals, and results. Imagine that you work in a manufacturing facility where your job is to prepare Persian vases for packaging. The v... More »

If Communication Is Common Sense, Why Isn’t it More Common?

Premium Content

Pick a government agency, any government agency, poised to implement a change. Big or small, any change will require people to change the way they are working—click a different icon, use a new email system, follow a different process, or shift to "hoteling" to fin... More »

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