ROI: The Report of My Death Is an Exaggeration

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John Mattox

What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

The Leading Edge: Using Emotional Intelligence to Enhance Performance

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Roger Pearman

Leadership dimensions are plentiful: visioning, communicating, planning, inspiring, and much more. One thing all leaders have in common is followers - those who help the leader make things happen. As such, relationships are the lifeblood of leadership achievement, and t... More »

Having Their Backs: Improving Managers’ Skills in Developing Others

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Preston Brown

Developing others is a leadership competency of increasing importance; however, many managers don't really know where to start. The first step in developing others is to put in place an employee development framework that encompasses processes, resources, and a culture ... More »

Talent Management Is the New Buzzword

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Larry Israelite

In the early 1990s, I worked in the "educational services" department of a very large computer company. We delivered a lot of training to both customers and employees. At the end of each quarter, we would gather for a pep rally, at which time our vice president would di... More »