A small business owner learns that he can't rely on gut instinct for hiring success. More »

Human Capital , Senior Leaders & Executives

Advanced Level Content , Competencies , Integrated Talent Management , Jobs

What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

Learning & Development , Senior Leaders & Executives , Workforce Development

Assessment , Competencies , Management Development , Measuring and Evaluating , Training and Development - General

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Human Capital , Learning & Development , Senior Leaders & Executives

Business Impact , Competencies , Human Performance Improvement , Intermediate-level Content , Managing Organizational Knowledge , Training and Development - General , Trends

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

Human Capital , Senior Leaders & Executives , Workforce Development

Business Impact , Competencies , Engagement , Human Performance Improvement , Managing Organizational Knowledge , Measuring and Evaluating , Training and Development - General