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Embrace Change and Mind the Mission

Premium Content

The Samuel J. Heyman Service to America Medals are presented annually by the nonprofit, nonpartisan Partnership for Public Service to celebrate excellence in the federal civil service. Among the awards is the Management Excellence Medal, which recognizes a federal emplo... More »

Revitalize the Federal Government by Strengthening Four Critical Areas

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Stephen Condrey

The federal workforce faces a number of critical challenges that must be addressed to fulfill the increasingly complex demands placed upon federal agencies. For example, the looming retirement bubble will require the replacement of a significant portion of the federal w... More »

Emerging HR Leaders Help the Public Manager

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Alex Savtchenko

Managing human capital is a high-risk area in the federal government, the Government Accountability Office (GAO) reported more than a decade ago. In part, GAO found that federal managers need all the help they can get in attracting, hiring, developing, engaging, and ret... More »

The Professional Is Political: Three Steps to Avoid Business Communication Stumbles

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Karen Friedman

As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire... More »

Daring to Care

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Juana Llorens

If the recent debate over fixing the U.S. healthcare system has done anything, it has helped to reveal some of the complexities underlying the delivery of cost-efficient, high-quality, patient-focused care. For learning professionals at hospitals and other healthcare or... More »