Cultivating Top Talent at Mercer

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Deb Wheelock

As a global provider of consulting, outsourcing, and investment services, including human capital and talent optimization, Mercer understands the value of talent management. Our clients rely on our intellectual capital - our expertise, advice, and solutions - and as suc... More »

Managing Performance

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Paula Ketter

That development - discovering and analyzing performance gaps, planning for future improvements in human performance, and designing and developing cost-effective solutions to close performance gaps - lies with middle management. Managers play a crucial role in human per... More »

Having Their Backs: Improving Managers’ Skills in Developing Others

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Preston Brown

Developing others is a leadership competency of increasing importance; however, many managers don't really know where to start. The first step in developing others is to put in place an employee development framework that encompasses processes, resources, and a culture ... More »

Making Training Strategic

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Preston Brown

Merriam-Webster defines the term strategy as a careful plan or method; a clever stratagem; the art of devising or employing plans or stratagems toward a goal. To make training more strategic within government agencies, it must b... More »

Capitalizing on Coaching Challenges

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Sophie Oberstein

The prevalence of coaching in the workplace is increasing, even in today's troubling economic climate. And perhaps this makes sense. Coaching skills are becoming critical management competencies as organizations attempt to develop their employees using fewer financial, ... More »