New Skills for a New Work Reality

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Pat Galagan

What skills will be in demand in the 2012 workplace? The answer depends on whom you ask and whose skills you're talking about. But the short answer is that no one escapes the need to acquire some new ones. More »

Learning to Innovate

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David Wentworth

A new ASTD-i4cp study explores learnings role in creating a culture that supports innovation. The ability to actively promote, develop, and sustain a culture of innovation has become a matter of paramount importance for many organizations. More »

Learnings BEST Embrace Change

Paula Ketter

An organizations ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage. More »

Getting Social to Create Transparency

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Jennifer J. Salopek

Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »

Instilling Competencies From Top to Bottom

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Paul Harris

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »