September 19, 2011
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage...
October 22, 2009
Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model
was first introduced by the New York City Police Department (NYPD),
sparking a movement that has profoundly affected public
administration. CompStat has been suc...
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