A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

Learning & Development , Learning Technologies

Business Impact , Designing Learning , E-Learning , Intermediate-level Content

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

Learning & Development , Learning Technologies

Beginner Level Content , Delivering Training , Designing Learning , E-Learning , Engagement

There may be a little irony in the fact that training and development professionals have taken so long to progress along the Web 2.0 learning curve. Even as other experts look beyond these technologies to the next stage, most learning professionals are still trying to c... More »

Learning & Development , Learning Technologies

Designing Learning , E-Learning , Global Workforce Development

InsideBest BB&T BJC Healthcare Cbeyond CIGNA Corporation Datatel Deloitte Touche Tohmatsu G4S Wackenhut Grant Thornton LLP Highmark Blue Cross Blue Shi... More »

Human Capital , Learning & Development , Learning Technologies

Business Impact , Economy , E-Learning , Human Performance Improvement , Innovation , Managing the Learning Function , Training and Development - General

"You never have enough money to do all the training you want to do," says Karie Willyerd, vice president and chief learning officer at Sun Microsystems. Sun releases a product or an update every day around which training could be built; but putting out a new program or ... More »

Global Human Resources Development , Human Capital , Learning & Development , Learning Technologies , Senior Leaders & Executives

E-Learning , Human Performance Improvement , Managing Organizational Knowledge , Managing the Learning Function , Selling Skills , Skills Gap , Training and Development - General

Case Studies