Tech Support

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Rhonda Young

Providing proper training will prevent expensive mistakes when implementing an IT change initiative. More »

A Healthy Dose of Formal and Informal Learning

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Paul Harris

As Cigna Corporation transforms itself from a traditional health insurer to a global health service firm, its corporate university is paving the way by fostering a new learning culture. More »

Facilitating Organizational Change With a Network of Change Champions

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James D. Evans

In need of increased cross-departmental collaboration and improved student services, one higher education institution adopted a learning and development advisory board to champion organizational change. More »