How FEMA Drove 23,000 People to Join it's Online Community

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Joseph Porcelli

National preparedness is everyone's shared responsibility—not just government's. While the responsibility for coordinating and advancing national preparedness and enhancing resiliency falls on the Federal Emergency Management Agency's (FEMA) shoulders, every perso... More »

HowTo.gov Provides Government Tools to Engage Citizens Online

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Andrea Sigritz

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

Virtual Worlds and Social Media Drive Results and Training

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Samantha Wasserman

With increased constraints on both time and budgets, today's leadership must find creative solutions and strategies to deliver needed training. The National Highway Institute (NHI) has harnessed the power of virtual solutions, mobile and social media, informational vide... More »