July 03, 2010 - by Jack Malgeri
Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »
April 07, 2010 - by Preston Brown
Merriam-Webster defines the term strategy as a careful plan or method; a clever stratagem; the art of devising or employing plans or stratagems toward a goal. To make training more strategic within government agencies, it must b... More »
April 06, 2010 - by Nancy Nee
From the moment students start elementary school all the way through college, they are taught concepts mainly through verbal instruction that teachers expect will later be applied in the real world. However, in school, teachers ... More »
January 16, 2010 - by Carrie Hoff
During my morning stops at Starbucks to buy a latte, Ive observed how this company launches new products, flavors, and drinks with cohesion. New drinks are not launched in isolation; staff members are quick to recommend the late... More »
January 15, 2010 - by Russ Linden
Are your agency leaders talking about collaboration now more than five or six years ago? Are you seeing considerably more collaboration in your agency today? When I pose these questions to managers, 80 to 90 pe... More »
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