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Knowledge Delivered in Any Other Form Is... Perhaps Sweeter

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At a bimonthly Friday happy hour, a group of employees shares stories of baseball games and baby showers, interspersed with bits of knowledge about their jobs. Amazingly, people still remember these random pieces of learning come Monday morning, despite being mixed up w... More »

A New Generation of Change Solutions for Public Bureaucracies

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Americans today are facing a crisis in confidenceif not in fact in the way many of our government institutions function and perform. Skepticism abounds about the effectiveness of federal, ... More »

Asking the Right Questions

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From a professional, or career, perspective, the year 2012 seems far away. Yet it was only eleven years ago that I sold my veterinary practice and decided to see what a veterinarian could do t... More »

Federal IT Capital Planning and Investment Control

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Capital planning and investment control (CPIC) is a body of practices and procedures for managing the entire set of a government agencys information technology (IT) resources as ... More »

Growing into My Dreams

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My new corner office has a wonderful view from the windows that completely line the outside walls. The cherry wood furniture is rich in texture. Its mid-2007, and an unexpected ... More »

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