New Imperatives for Public Managers

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Michael Stahl

When people hear the term public servant, they think of presidents, governors, legislators, cabinet secretaries, agency directorsthe political officials featured on news broadcasts, on political talk shows, and in newspapers. Th... More »

The Challenges of Donation Management

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Frances Edwards

One of the lasting images of Hurricane Katrina is the mass of people outside the Superdome asking for water from National Guard troops who had none to give. People all over the world saw a city under water, and the human misery ... More »

Class and Crisis: Socioeconomic Status and the Ethics of Individual Experience

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Carole Jurkiewicz

Weve all heard the arguments post-Katrina and perhaps weve made the remarks ourselves: Why cant these people just pull themselves up by their bootstraps? They just sit and wait for government handouts. Okay, so it was bad, but w... More »

Dude, How’d I Do?

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Pat Galagan

How did I do? It's a common question from Gen Y and younger employees to their bosses and peers. These pragmatic people want feedback on their performance in real time and know how to get it using social networking tools such as Twitter and Facebook. Instead of waiting ... More »

Outside the Box… for Good

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Paula Ketter

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »