Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

How to Accelerate Innovation

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Marcus Buckingham

This is an excerpt from Buckingham's latest book, StandOut: Find Your Edge, Win at Work, which is available September 13, 2011. We all revere innovation. It is the mystical driver of progress, the secret sauce, the touchstone we reach for whenever our backs are against ... More »

The Silent Killers of Productivity and Profit

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Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »

Looking Forward to Development

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Henry Mintzberg

It's been a hectic morning, as usual. You're struggling to keep your head above water. And here comes an email from HR: Apparently, it's time you participated in another development program. Just what you need! You think back on the last one: It was pleasant enough, esp... More »