When Marketing Merges With Learning, Customers Profit

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Judy Albers

It rings true in every industry and every company. People are overwhelmed by information but starved for time. Boston-based State Street Global Advisors envisioned a learning model where its customers could easily access the exact information they need, when they need i... More »

From the Top: Using Connection Activities

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Sharon Bowman

What are connections? Connections are short, learner-focused opening activities that include four important elements: connecting learners to other learners, to the topic, to their own learning goals, and to the learning outcomes. Learners also connect to the trainer and... More »

Better, Faster, Cheaper, More!

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Matthew Valencius

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »