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New Skills for a New Work Reality

Premium Content
Pat Galagan

What skills will be in demand in the 2012 workplace? The answer depends on whom you ask and whose skills you're talking about. But the short answer is that no one escapes the need to acquire some new ones. More »

Learning Adds Up To Revenue Growth

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Jennifer J. Salopek

Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »

Keeping Learning Well-Oiled

Premium Content
Jennifer J. Salopek

Jiffy Lube University offers 10 certifications including training courses on customer service, management, technical procedures, and service standards to prepare 21,000 employees to serve 22 million customers each year. Most car owners know to have the oil in their cars... More »

Learning Has a Seat at the Table

Premium Content
Jennifer J. Salopek

Steelcase University plays a vital role in the evolution of design-thinking capabilities at Steelcase Inc. When is a chair not just a chair? When its nodea mobile, flexible classroom seat that supports multiple teaching styles, room configurations, and learner preferenc... More »

Training at Full Throttle

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Paul Harris

Downsizing requirements and the ever-changing needs of the fleet are placing severe demands on the U.S. Navy's Education and Training Command. Through it all, the command is maintaining a steady course. Its a familiar story: Performance-driven organization must maintain... More »