Shut Up and Teach!

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Daniel Bixby

Put down the laser pointer. Turn off the projector. Sit down, shut up, and listen. That's not exactly how we are taught to be good trainers, but most of us need to do more of just that. While much has been written about how trainers can better communicate facts, figures... More »

Hamburger University Turns 50: 90,000 Served

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Pat Galagan

In 1961, Fred Turner, McDonald's former senior chairman and Ray Kroc's first grill man, founded Hamburger University in the basement of a McDonald's restaurant in Elk Grove Village, Illinois, making McDonald's the first restaurant organization to open a full-time traini... More »