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At a Glance

Premium Content

A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

Committed to Excellence

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Paula Ketter

This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »

Better, Faster, Cheaper, More!

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Matthew Valencius

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Culturally Accessible E-Learning: An Overdue Global Business Imperative

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Andrea Edmundson

Would you distribute the documentation for a new software product a year after the product had been released? Your first response is likely to be, "No, of course not." But in the world of workplace learning and performance, companies do it all the time. Global support f... More »

Learning Eye to Eye: Aligning Training To Business Objectives

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Elaine Biech

Workplace learning and performance professionals know that training is more than just a nice gesture. It's a critical part of business. Organizations support training departments so that the departments can do their part to help the organization reach its business goals... More »

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