July 20, 2010 - by Laine Hurdle
You announced that your office will begin using a new online application for discussing organizational issues versus shooting out emails. Now, what do you do? What is it? Web 2.0 applications are online web-based programs that enable individuals to communicate by provid... More »
October 22, 2009 - by Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »
September 23, 2009 - by Kathy Oswald, Laurie Jensen
As the financial crisis of 2008 becomes the recession of 2009, the healthcare industry not only struggles to manage the same unprecedented losses on investments as other organizations, it is also shouldering the financial burden of a rapidly growing population of uninsu... More »
August 16, 2009 - by Tony Bingham
The learning profession has a history of dancing around the subject of informal learning. You might think, "We've been talking about it forever and have even dabbled in it. Our worlds aren't crumbling. I am really busy and don't have the time or the energy to get involv... More »
July 28, 2009 - by Frances Edwards
One of the lasting images of Hurricane Katrina is the mass of people outside the Superdome asking for water from National Guard troops who had none to give. People all over the world saw a city under water, and the human misery ... More »
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