Changing Culture and Lives Through Communities of Practice

Premium Content
Colet Mitchell

A group of federal employees tackles federal disability employment issues using a collaborative workspace. Group members collaborate and share effective practices to support Executive Order 13548. Online social networking has become the way people connect, communicat... More »

How FEMA Drove 23,000 People to Join it's Online Community

Premium Content
Joseph Porcelli

National preparedness is everyone's shared responsibility—not just government's. While the responsibility for coordinating and advancing national preparedness and enhancing resiliency falls on the Federal Emergency Management Agency's (FEMA) shoulders, every perso... More »

HowTo.gov Provides Government Tools to Engage Citizens Online

Premium Content
Andrea Sigritz

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

Making Social Media Content as Accessible as Possible

Premium Content
Scott Horvath

Most everyone has heard of Section 508, the requirement that federal electronic information technology must be accessible to those with disabilities. Section 508 applies to more than is commonly understood, however. It applies to all online content that is created by th... More »