Adult Learning Principles to Consider When Using Web 2.0

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Laine Hurdle

You announced that your office will begin using a new online application for discussing organizational issues versus shooting out emails. Now, what do you do? What is it? Web 2.0 applications are online web-based programs that enable individuals to communicate by provid... More »

Enhancing the Knowledge Management Capabilities of Federal Agencies

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Jack Malgeri

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »