September 20, 2010
Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org...
February 19, 2010
In the early 1990s, I worked in the "educational services" department of a very large computer company. We delivered a lot of training to both customers and employees. At the end of each quarter, we would gather for a pep rally, at which time our vice president would di...
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