Performance Analysis: Getting It Right the First Time

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Allison Rossett

Using technology to shift learning and references closer to the work is brilliant, except when it is the wrong learning or references. That's true in the classroom and online. Employees reject programs that are extraneous, bloated, or obsolete. In the classroom, instruc... More »

Outside the Box… for Good

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Paula Ketter

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »