February 04, 2008 - by Monica Guelman, Patricia Weist
In a world characterized by ethnic and linguistic diversity - where language skills and cultural understanding have become critical to commercial success - Fort Lauderdale-based language school TALK International is constantly implementing new strategies to help its cus... More »
February 04, 2008 - by Gini Graham Scott
Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »
February 04, 2008 - by Michael Laff
Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »
February 04, 2008 - by ASTD Staff
In many ways, designing successful e-learning is a nearly impossible task. The complexity can be overwhelming, with challenges coming from voluminous content that somehow manages to be incomplete, unsympathetic technology, anxious and inattentive learners, inadequate bu... More »
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