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Telework Tango: Take Two, From the Top

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At my college, ballroom dancing was the largest club on campus. But ask as I might, I could never find a single student whod admit even a passing interest in the rumba. Lets cha-cha forward some 20 years: Government managers who... More »

Think Differently: Update Your Stats to Unlock Outcomes

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It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »

Energizing Employee Engagement at PECO

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While many may think the utility industry is protected from economic turbulence, it, too, is affected by issues surrounding the economy. Customers' ability to pay their utility bills and fluctuating gas prices are among the factors that affect a utility's financial stan... More »

Innovation Drives Managing the Misunderstood Generation

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Generation Y, some 70 million strong, have already begun to assert their influence on America's workforce, yet they remain the least understood by their managers. Bruce Tulgan's Not Everyone Gets a Trophy offers valuable insights for understanding what motivates and def... More »

Learning Gets Social

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Tony Bingham

The learning profession has a history of dancing around the subject of informal learning. You might think, "We've been talking about it forever and have even dabbled in it. Our worlds aren't crumbling. I am really busy and don't have the time or the energy to get involv... More »