July 28, 2009 - by Jerry Ice
From fighting terrorism abroad to managing the economic recovery here at home, the U.S. government has taken on more new roles and responsibilities in recent years than ever before in its history. Thats translating into expanded... More »
July 23, 2009 - by Nanette Miner
We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »
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