December 23, 2009
When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com...
December 16, 2009
Those dedicated to the training function work energetically to help people develop and improve skills for the purpose of optimizing performance. However, no matter how hard anyone works at training, very often, the expectation of viewing significant behavior change and ...
November 16, 2009
Pat Galagan, Tony Bingham
Founded in 1946, Lowe's has grown from a single small hardware store in North Carolina to the second largest home improvement retailer worldwide and the seventh largest retailer in the United States. The company enjoyed steady growth for many decades, taking advantage o...
October 23, 2009
Assessments are more important than ever in the current government
climate, which emphasizes accountability, transparency, and
performance improvement. By providing actionable information that
is needed to make wise and informed...
October 22, 2009
Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model
was first introduced by the New York City Police Department (NYPD),
sparking a movement that has profoundly affected public
administration. CompStat has been suc...
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