Daring to Care

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Juana Llorens

If the recent debate over fixing the U.S. healthcare system has done anything, it has helped to reveal some of the complexities underlying the delivery of cost-efficient, high-quality, patient-focused care. For learning professionals at hospitals and other healthcare or... More »

The Silver Lining of 2009

Paula Ketter

While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »

The Kept-On Workforce of 2009: Building Options or Bummed Out?

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Beverly Kaye

"Waiting for the other shoe to drop" is often the refrain after the dust of downsizing settles. Those employees who have managed to retain their jobs often find that they feel worse about their work lives than those who were forced out. Just as laid-off workers are stru... More »

The Future Workforce: Gen Y Has Arrived

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Gerry Gingrich

Steve Monforto finally caught the ball! After attending Phillies games since he was three years old, he caught the ball on September 15, 2009. He promptly gave the ball to his young daughter, Emily, who was sitting next to him i... More »

Telework Tango: Take Two, From the Top

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Steve OKeeffe

At my college, ballroom dancing was the largest club on campus. But ask as I might, I could never find a single student whod admit even a passing interest in the rumba. Lets cha-cha forward some 20 years: Government managers who... More »