December 15, 2011 - by Gale S. Pollack
The best managers learn the personalities of their teams and respond to their needs. A major general has seen Process Communication lead to accomplishing missions and properly distributing work. For years, my colleagues and I have said I will never do... More »
December 14, 2011 - by Warren Master
Transforming American Governance: Rebooting the Public Square Alan P. Balutis, Terry F. Buss, and Dwight Ink, editors (M.E. Sharpe, 2011) Do we really need another book on transforming government to prepare us for the myriad... More »
December 14, 2011 - by Patrick S. Malone
From the restaurant table to the agency boardroom, ethical challenges often force us to make tough decisions. Keeping your ethical lens clean is the first step in resolving lifes dilemmas. Ethical challenges pervade our daily lives. It may be as simple as ... More »
December 01, 2011 - by Paula Ketter
Another year has flown by, and when we examine learning and development in 2011, we find two trends that stand out among the many that are trying to find their place in this field. Collaboration and self-service learning—the major trends that found a strong footho... More »
December 01, 2011 - by Pat McLagan
The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »
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