Managing Performance

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Paula Ketter

That development - discovering and analyzing performance gaps, planning for future improvements in human performance, and designing and developing cost-effective solutions to close performance gaps - lies with middle management. Managers play a crucial role in human per... More »

Expanding the Role of Succession Planning

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Robert Kleinsorge

Spurred on by global growth, global competition, and the recent economic crisis, companies are restructuring themselves more frequently and more rapidly. Such frequent dismantling and reassembling of a company's organizational structure creates gaps in leadership at all... More »

Having Their Backs: Improving Managers’ Skills in Developing Others

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Preston Brown

Developing others is a leadership competency of increasing importance; however, many managers don't really know where to start. The first step in developing others is to put in place an employee development framework that encompasses processes, resources, and a culture ... More »

Bridging the Skills Gap: Part II

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Pat Galagan

Part I of this series (Winter 2009/2010) defined a skills gap as a significant fissure between an organizations current capabilities and the skills it needs to achieve its mission and goals. Part II examines skills gaps facing t... More »

Executive Coaching: Leadership Development in the Federal Government

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Richard Koonce

The federal government is suffering from a serious leadership deficit, and that deficit has only grown in recent years given the challenges facing the United States. Thats the major headline to emerge from a recent report publis... More »