Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Workforce Assessments: Fears and Facts

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Shelley Kirkpatrick

Assessments are more important than ever in the current government climate, which emphasizes accountability, transparency, and performance improvement. By providing actionable information that is needed to make wise and informed... More »