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Intergovernmental Relations In a Time of Transition and Uncertainty

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Allan Rosenbaum

Evidence of serious problems in the American intergovernmental system is everywhere. Senator Lamar Alexander (R-Ten.) recently called for an exchange by the federal and state governments of responsibilities for education and health policy to solve critical state financi... More »

Navigating the Four Dimensions of Integrity

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Al Watts

Learning professionals can model integrity by standing up for and helping organizations get clear on what identity, authenticity, alignment, and accountability mean for their organizations. More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

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Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

The Case for Measuring Intangibles

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Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »