Keep the Questions Coming

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ASTD Staff

When faced with a human performance improvement problem, asking questions may be more important than prescribing a speedy diagnosis. More »

Addressing the Accountability Challenge

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TPM Staff

Last July, when government accountability was being discussed in several forums at the conference, few anticipated the events that have since unfolded and their effect on the national and glob... More »

Addressing the Performance Challenge

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TPM Staff

Fifteen years ago this week, Congress passed the Government Performance and Results Act, a law whose sponsors hoped would help establish a government guided by goals and monitored by results. ... More »

Managing Change in the Federal GovernmentPart I

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TPM Staff

This first article of a three-part series attempts to identify factors that influence management behavior in federal agencies, providing an overview of bureaucratic reality and a context for ... More »

Measuring Government Performance to Promote Transparency

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TPM Staff

My wife, Katherine Barrett, and I have written a great deal about state and local government. Along the way, evaluation has emerged as our area of specialty. We try to discern how effectively ... More »