January 20, 2009
When faced with a human performance improvement problem, asking questions may be more important than prescribing a speedy diagnosis.
January 05, 2009
Last July, when government accountability was being discussed in
forums at the conference, few anticipated the events that have
since unfolded and their effect on the national and glob...
Fifteen years ago this week, Congress passed the Government
and Results Act, a law whose sponsors hoped would help establish
a government guided by goals and monitored by results.
This first article of a three-part series attempts to identify
that influence management behavior in federal agencies,
providing an overview of bureaucratic reality and a context for
My wife, Katherine Barrett, and I have written a great deal about
and local government. Along the way, evaluation has emerged as
our area of specialty. We try to discern how effectively ...
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