Membership Woes

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ASTD Staff

The following story was described by Joe Willmore, a Northern Virginia–based performance consultant. More »

Mistaken Metrics

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ASTD Staff

It is better for an organization to have no outcomes than to measure the wrong outcomes. More »

Tangible Return on Investiment Integrating Learning to Reach Desired Results

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Rebecca Everett

Bachrach & Associates Inc. (BAI), a professional development firm for financial professionals, recently took a close look at the business results of their advisor-clients. Those results revealed statistical confirmation of tangible ROI attributable to the design of ... More »

Keep the Questions Coming

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ASTD Staff

When faced with a human performance improvement problem, asking questions may be more important than prescribing a speedy diagnosis. More »