ROI: The Report of My Death Is an Exaggeration

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John Mattox

What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

Navigating the Transition to Supervisor

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Marjorie Derven

The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »

Bridging the Skills Gap Part I

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Pat Galagan

Recent economic challenges have forced public- and private-sector organizations to execute their strategies with more precision than ever before and to do it with fewer resourcesespecially people. The elimination of large number... More »