March 15, 2013 - by Ines Mergel
Social media applications have become acceptable communication and interaction channels in the public sector. Driven by online behavior of citizens, available social networking platforms, and the governments' need to become more participatory, transparent, and collabora... More »
March 15, 2013 - by Andrea Sigritz
Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »
October 12, 2012 - by ASTD Staff
When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that matter—inclusion of learning objectives as part of individual performance goals, a clear link betw... More »
October 12, 2012 - by Paul Harris
A relative smorgasbord of innovative learning initiatives enables foodservice provider Morrison to maintain peak performance and achieve its business goals. More »
October 12, 2012 - by Jennifer J. Salopek
A community bank seeks to set itself apart by training staff to provide the highest level of service delivery. More »
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