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HowTo.gov Provides Government Tools to Engage Citizens Online

Premium Content

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

A Harder Focus on the Global Classroom

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Darlene Christopher

Imagine yourself in a virtual classroom. The instructor puts an image of a game of cricket on the screen and says, "Sometimes dealing with pressures at work may feel like a game of 20/20 limited cricket, where you are chasing a score of 220 and it's the last over. You h... More »

The Changing Learning Landscape

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Paula Ketter

Do the words "social media" excite you or scare you? If it's the latter, then you had better find a way, quickly, to overcome your fears, because if you don't, the workplace will leave you behind. The ASTD Research report, "Transforming Learning With Web 2.0 Technologie... More »

Virtual Instructor-Led Training: Powerful, not PowerPoint

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Autodesk has dozens of deeply technical computer-aided design (CAD) products that are sold by partners who are trained on selling the software and supporting end-users. Until a year ago, Autodesk held two annual instructor-led training (ILT) events for partners in the U... More »

Seven Cures to Skipping the Needs Assessment

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When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »