Social media applications have become acceptable communication and interaction channels in the public sector. Driven by online behavior of citizens, available social networking platforms, and the governments' need to become more participatory, transparent, and collabora... More »

Government , Learning & Development , Learning Technologies

E-Learning , Engagement , Communication , Designing Learning , Training and Development - General , Social Learning

Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

Government , Learning Technologies , Learning & Development

Communication , Delivering Training , Designing Learning , E-Learning , Informal Learning , Mobile Learning , Social Learning , Training and Development - General

Imagine having the ability to obtain citizens’ perspectives on government programs, policies, procedures, or regulations quickly, inexpensively, and with few barriers to participation from a broad constituency. Imagine how much federal, state, and local official c... More »

Government , Learning Technologies

Career Planning , E-Learning , Designing Learning , Human Performance Improvement , Informal Learning , Training and Development - General

In the movie Apollo 13, one of the scientists supporting the astronauts' return to Earth interrupts NASA Flight Director Gene Kranz, insisting "Power is everything! Without it, they don't talk to us, they don't correct their trajectory, they don't turn the heat shield a... More »

Government , Learning & Development , Learning Technologies

E-Learning , Engagement , Designing Learning , Human Performance Improvement , Training and Development - General

Advanced 3D collaboration technologies are being used by government agencies to enhance training, operations center management, and research and development. These new solutions deliver greater value with fewer resources and hel... More »

Government , Learning & Development , Learning Technologies , Workforce Development

Delivering Training , Designing Learning , E-Learning , Innovation , Simulations and Serious Games , Training and Development - General