Valvoline Instant Oil Change

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Jennifer J. Salopek

Like many retail operations that employ young workers on an hourly basis, Valvoline Instant Oil Change has struggled with employee turnover, especially in the first 90 days. To lower that turnover and promote an approach of “career” rather than just “j... More »

Learning and Billable Hours

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Heather Bock

Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »

Human Capital Councils Help Drive Change

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Bill Trahant

As his administration settles into the executive branch, President Obama faces the largest number of challenges of any new president in recent memory. Building a strong, skills-based federal workforce is key to addressing these ... More »

Bridging the Skills Gap Part I

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Pat Galagan

Recent economic challenges have forced public- and private-sector organizations to execute their strategies with more precision than ever before and to do it with fewer resourcesespecially people. The elimination of large number... More »

New Imperatives for Public Managers

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Michael Stahl

When people hear the term public servant, they think of presidents, governors, legislators, cabinet secretaries, agency directorsthe political officials featured on news broadcasts, on political talk shows, and in newspapers. Th... More »