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The Untapped Power of Action Learning

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Federal agency productivity and employee satisfaction are demanding goals even in the best of times. And one would not have to look far to come to the conclusion that the U.S. government is not in the best of times. More »

Collaboration Enables Operational and Cultural Transformation on a Shoestring

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In an era of resource uncertainty, skillsets related to agility, adaptability, and collaboration now trump traditional, predictable rank-and-file behaviors for achieving resilient, large-scale transformation in the public service mission space. After 10 years of treat... More »

Communication Provides Foundation for Being a ‘Best Place to Work’

At the U.S. Army Audit Agency, communication is vital to success and to reaching the next level of organizational performance and employee satisfaction. These are tough times to be a federal employee. At nearly every turn, federal workers are facing pay freezes (no c... More »

Feds Lead the Way in Making Training Evaluations More Effective

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James Kirkpatrick

U.S. government agencies are taking heed to the recommendations outlined in a 2009 ASTD report, The Value of Evaluation. In 2009, the American Society for Training & Development (ASTD) published The Value of Evaluation: Making Training Evaluations More Effective,... More »

HowTo.gov Provides Government Tools to Engage Citizens Online

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Social media in government is here to stay. The team in the General Services Administration's (GSA) Office of Citizen Services and Innovative Technologies (OCSIT) knows this well. This is the team that provides agencies with best practices, training, and shared tools an... More »

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