June 20, 2010 - by Aparna Nancherla
Great customer service is an ideal that is so frequently bandied about in companies that it should go without saying, right? The truth is that the time and energy that companies invest in this area is often what separates the high performers from the low performers. Sev... More »
June 20, 2010 - by Dan Barr, Krissi Barr
It's safe to say that many learning and development professionals may be hesitant to roll out a training program that 99 percent of their team will never achieve. That's just what golf pros face - less than 1 percent of their students will ever realize the goal of shoot... More »
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