Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

ROI: The Report of My Death Is an Exaggeration

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John Mattox

What do Mark Twain, Ernest Hemingway, and return-on-investment (ROI) have in common? All have been reported dead, prematurely. Twain was quite resilient, and reporting was so inaccurate in the 19th century that he was reported deceased twice! Almost a century later, rep... More »

Just Measure: Show Learning’s Impact Today

Ann Pace

Learning professionals stuck in their pursuit of the ideal evaluation metrics would be wise to forego perfection and just measure. More »

Can You Keep the Change?

Juana Llorens

A review of Change Anything: The New Science of Personal Success by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler More »

The Leading Edge: Using Emotional Intelligence to Enhance Performance

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Roger Pearman

Leadership dimensions are plentiful: visioning, communicating, planning, inspiring, and much more. One thing all leaders have in common is followers - those who help the leader make things happen. As such, relationships are the lifeblood of leadership achievement, and t... More »