At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward question: "What keeps you awake at night?" After thinking about it for a moment, she said, "Well, my group is developing more tha... More »

Learning & Development

Business Impact , Intermediate-level Content , Managing Organizational Knowledge , Managing the Learning Function , Training and Development - General

When a trainer introduces a course or workshop outline, he provides a snapshot of what will be covered, including the learning goals, timeline, activities, assignments, and other pertinent information to the participants. According to Pat McLagan, trainers can help lear... More »

Learning & Development

Delivering Training , Designing Learning , Intermediate-level Content , Managing Organizational Knowledge , Managing the Learning Function , Training and Development - General