Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »

Human Capital , Learning & Development , Workforce Development

Competencies , Global Workforce Development , Human Performance Improvement , Leadership Development , Management Development , Skills Gap

Significant changes have occurred since the emergence of the knowledge economy, and those changes are altering the roles of leaders. Today's leaders live and work in countries other than their home country, manage multinational teams, and have customers from all over th... More »

Global Human Resources Development , Human Capital , Workforce Development

Career Development , Competencies , Global Workforce Development , Human Performance Improvement , Leadership Development , Management Development , Training for Multiple Cultures

Traits that made managers effective at the staff level, such as self-reliance, determination, and extreme confidence, often prove to be a potent mix at the supervisory level. A recent study by Personnel Decisions International, a Minneapolis-based consultancy, found tha... More »

Human Capital , Workforce Development

Advanced Level Content , Coaching and Mentoring , Competencies , Management Development , Skills Gap