It’s Story Time

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Ann Kwinn

"It was about 7 o'clock on a breezy Monday night. I was knocking down a Scotch and soda before the cab ride home when the wind blew in a tousled blonde too lightly dressed for the weather. In that outfit, she was begging for a chest cold in several places at once so I d... More »

Committed to Excellence

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Paula Ketter

This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »

Networked Governance: A Working Solution

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Kitty Wooley

If the 2005 aftermath of Hurricane Katrina did not convince us, then surely the rollout of Medicare Part D the following year provided graphic proof that the implementation of new programs requires the coordination and cooperati... More »