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When to Lead? When to Manage?

Premium Content

Leadership - so desired, yet so misunderstood. The confusion is due to its juxtaposition, commingling, and blurring with managership. Managers simply don't know where one stops and the other begins. Thus, managers continue to misjudge the distinction between the needs o... More »

Navigating the Transition to Supervisor

Premium Content
Marjorie Derven

The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »

New Imperatives for Public Managers

Premium Content

When people hear the term public servant, they think of presidents, governors, legislators, cabinet secretaries, agency directorsthe political officials featured on news broadcasts, on political talk shows, and in newspapers. Th... More »

Creating the Feedback Partnership

Premium Content

Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F... More »

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