September 15, 2012
Managing human capital is a high-risk area in the federal government, the Government Accountability Office (GAO) reported more than a decade ago. In part, GAO found that federal managers need all the help they can get in attracting, hiring, developing, engaging, and ret...
February 19, 2011
As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire...
January 15, 2010
Are your agency leaders talking about collaboration now more than
five or six years ago? Are you seeing considerably more
collaboration in your agency today?
When I pose these questions to managers, 80 to 90 pe...
January 05, 2009
Fifteen years ago this week, Congress passed the Government
and Results Act, a law whose sponsors hoped would help establish
a government guided by goals and monitored by results.
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